Shipping policy
At Capsule Closet Boutique, we strive to provide you with a seamless shopping experience. Please review our shipping policy below to understand our processing times, shipping rates, and responsibilities.
Shipping Rates & Delivery
📦 Flat-Rate Shipping: $6 shipping within the U.S.
📦 Free Shipping: On orders over $150
Processing Time
Orders are typically processed within 3-5 business days (excluding weekends and holidays). During peak seasons or sales, processing times may be extended.
Order Tracking & Responsibility
- Once your order has shipped, you will receive a tracking number via email.
- Capsule Closet Boutique is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. Any concerns regarding lost or damaged shipments must be handled directly with the carrier.
Shipping Carrier Issues
If your package is missing, delayed, or arrives damaged, we recommend:
✅ Checking the tracking status and contacting the shipping carrier.
✅ Filing a claim with the carrier if necessary.
We appreciate your support. Thank you for shopping with Capsule Closet Boutique!